Frequently Asked Questions
Everything you need to know about shopping with Mary Wyatt London.
How long will it take for my order to be dispatched?
We aim to process and dispatch all orders within 1-3 business days. During peak periods or sale events, dispatch may take slightly longer. You will receive a confirmation email with tracking information as soon as your package is on its way.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Items must be returned in their original, unworn condition with all tags attached. Please visit our Returns Portal to start your request.
Where is Mary Wyatt clothing produced?
We are committed to ethical production. The majority of our collections are designed in our North London studio and manufactured in small batches within the UK to ensure high quality and fair working conditions.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer express checkout options via PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' services like Klarna.
How do I know which size to choose?
Detailed size guides are available on every product page. If you are between sizes or need specific garment measurements, please contact our customer service team who will be happy to assist you in finding the perfect fit.